Artificial Intelligence-enabled cloud telephony solutions for your business. Automate your customer communication with advanced speech recognition, analytics and reporting.
Say Hello to the Artificial Intelligence Experience
Contextual Conversations
The CRM data is processed to give more context to conversations. Both Text to Speech and Automated Speech Recognition work together to proactively identify customer pain points in advance and solve problems in real time.
Automate and Reduce Human Intervention
The interactive IVR proactively gauges clients’ pain points, automates quality checks, is errorless and faster – hence boosting the productivity of existing agents.
Near-Human Voice Quality
Knowlarity’s personalized IVR quality ranks high in both ‘naturalness’ (audio output closely resembling human voice) and ‘intelligibility’ – being easily understood.
Real-Time Data Dashboard
Get actionable insights with speech analytics to aid and assist your decision making. Data also available in visual format.
Get Actionable Insights
Customizable Data Dashboard to get actionable insights to take strategic, data-backed decisions to boost your business
- Graphic Reports and Dashboards
- Custom Rules, Filters and Alerts
- View and Download reports across devices
AI, transforming the traditional way of doing business
Automate communication, bring operations online and handle large volume of call inflow
Reach out to students and parents with important updates using our automated outbound solutions. Conduct surveys and collect important data with just a missed call, and bring your operations and student interaction online.
Popular Solutions
Ensure customer privacy, send customized payment reminders and delivery updates
Reach out to your customers using our automated outbond calling solutions. Verify phone numbers with just a missed call and reduce CoD cancellations and operational costs with interactive IVR and hosted call center solutions.
Popular Solutions
Improve customer support and ensure timely communication
Ensure 24x7 assistance for your patients with our hosted call center solutions and send important notifications and updates with automated outbound solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies.
Popular Solutions
Analyze marketing RoI and increase lead inflow
Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.
Popular Solutions
Track and record calls, automate personalized outbound communication and manage a large volume of inbound queries
Allow your customers to make instant and free calls to agents with our virtual number and click to call services. Automate seasonal promotion using automated outbound solutions and conduct market research with missed call solutions.
Popular Solutions
Secure your transactions, track and record calls in one dashboarc, and ensure customer privacy with each call
Automate reminders, alerts and promotions with our automated outbound solutions. Connect with your customers with a click using our click-to-call services. Provide emergency solutions for ATM branches and allow HNI customers to connect with you easily.
Automate booking and delivery process, increase customer engagement and track a large volume of missed calls and follow ups
Track missed calls and follow-up calls, and record all calls in a singular dashboard with our hosted call center solution. Use Smart IVR to handle large call volumes and even take orders when coupled with Automated Speech Recognition. Allow customers to reach you with a click using click-to-call services.
Popular Solutions
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